A day in the life of the average wireless industry professional likely resembles this:
It begins with:
Unrealistic managerial expectations
Less than favorable support mechanisms
Reactive crisis management rather than proactive problem solving
Inefficient and lax efforts from vendors on all fronts
By the closing clock:
Internal blame games and finger pointing rather than of support and healthy accountability
Closing with little to nothing accomplished accompanied by sense of burnout
Dagger Guild is for you, and you have a vital role in Dagger Guild! By working together, we will help you accomplish your goals of succeeding in your job. Our goal is to be a catalyst for improving the telecom industry. Together, we both win, and at the end of day, That’s The Point!
Fact: Wireless technology is constantly evolving and changing
Fact: Rate plans and Carrier service costs are constantly changing, even while support staff is harder to find
Question: How can you achieve your desired outcome with the guidance and assistance you want and need?
Answer: The Dagger Guild!
A Dagger Guild membership places you in a powerful association of craftsmen, with abundant information at your fingertips. And with a Dagger Guild community membership, your voice will be heard, and better still, you can easily get additional answers, tools, and training you need through other provided resources. Our community of experienced Guild Masters can guide you through any obstacle to success. When you actively engage, the Dagger Guild community of craftsmen can build your knowledge into an unshakable fortress and a solid career foundation.
Solution: Massive multiple file merge into one single file allowing an organized ‘rerate’ as per contract of each call. The inability to view the amount of data allowed a 3 million dollar error to be overlooked. The end result was disclosing that billing did not match contractual obligations.
Hero Created: CFO by discovering millions in funds.
Solution: Upon review, it was determined that carrier was ’rounding calls’ in opposition of the stated tariffs. This resulted in an increase of call cost with some calls by 60%. Through a detailed step by step reconstruction of their billing, the carrier process was determined to be wrong and therefore, billing overstated by $250,000.
Hero Created: Telecom Manager by the return of funds invoiced improperly.
Solution: Appropriate reports requested and reviewed were input into a proprietary system we developed for just this type of telecom forensics. It was determined that calls designated as no charge and free were being invoiced improperly resulting in an $180,000 recapture.
Hero Created: Mobility Manager and team for proactive thought and symptomatic problem discovery.
Solution: After an in depth review of existing cellular coverage, it was determined that a ‘DAS- Distributed Antenna System’ was required. The ROI was less than 5 months and the no reception, as well as dropping of calls, completely negated.
Hero Created: Special Projects Head of entity for problem solving and hugely efficient answer.
Too many inefficient and costly games are played in today’s telecom industry.
DO NOT PLAY GAME OF PHONES!
In the Wireless Game, it is not about Nobility—It is about Mobility.
“Woe to you who engage in a game that cannot be won.” ‘Tis true – the game of which I speak is the Game of Phones where thy doom awaits! (Ok, ok, maybe overlook the campy puns, but don’t miss the message.) You cannot win playing Game of Phones without a clear advantage. Dagger Guild is just that!
In reality, the following situations do indeed exist in your mobile & mobility world TODAY! The struggle is real and it’s the furthest thing from fantasy!
Dragons: The ‘Drag-On’ your company/cost and efficiency is real.
Ravens: You want superiors to ‘Rave-On’ you and your ability to predict the future. Management now knows of your ability to possess the answers even before they ask the question.
Armies: Armies of problems await those who do not adapt to the changing mobility environment. Every week there’s another casualty, and it seems like you will never gain the mastery and truly achieve to peace in the realm.
Dwarves: To reduce and even ‘Dwarf’ effort and costs is a top priority and always will be!
Kings and Queens: Whether you be a ‘King’ or a ‘Queen’, the goal is to rule over the mobile realm rather than it rule over you.
Beheadings: Disregarding the signs can result in one’s head being removed. Clarity and vision come to those who master the right tools. The rewards — the spoils of war — go to the ones who see clearly, act decisively, and strike accurately with the edge of their trusty blade.
Giants: There are ‘giant’ titles and lands for those equipped to meet and best the challenge!
A telecom kingdom awaits those bold enough to take it! Stop turning a blind eye, playing the games, and claim your mobility throne! DAGGER GUILD — THAT’S THE POINT